Privacy Policy

Effective Date: 1 March 2025

Atlantis Timetabling Pty Ltd ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable privacy laws, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect the following types of personal information:

Account Information: Your name, email address, phone number, company name, and billing details when you register for an account or subscribe to our services.

Usage Data: Information about how you interact with our platform, such as IP address, browser type, and usage logs.

Customer Support Information: Any details you provide when contacting us for support, including communication history.

2. How We Collect Information

We collect personal information through the following methods:

Direct Collection: Information you provide when signing up, using our platform, or contacting us.

Automated Collection: Data collected through cookies and similar technologies when you access our website or app.

Third-Party Sources: Information provided by third-party services or partners when you integrate with our software.

3. How We Use Your Information

We may use the information collected for the following purposes:

To provide, maintain, and improve our timetabling platform and related services.

To process payments and manage subscriptions.

To communicate with you regarding your account, service updates, or promotions (with your consent, where required).

To analyse usage patterns and enhance user experience.

To comply with legal obligations and enforce our terms of service.

4. Disclosure of Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third parties that provide services such as payment processing, analytics, or cloud hosting.

Compliance Obligations: Government authorities or legal entities when required to comply with laws or regulations.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no system is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers

If you access our services from outside Australia, please note that your information may be transferred and stored on servers in Australia or other countries where we or our third-party service providers operate.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, track usage patterns, and personalise content. You can manage cookie preferences through your browser settings.

8. Your Rights

You have rights under the Australian Privacy Act, including:

Access: Request access to the personal information we hold about you.

Correction: Request corrections to inaccurate or incomplete information.

Withdrawal of Consent: Opt out of marketing communications or withdraw consent for processing where applicable.

Complaints: Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

9. Third-Party Services

We may integrate with third-party services to enhance our platform. Their data collection and privacy practices are governed by their own privacy policies. We recommend reviewing those policies for a full understanding of their practices.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website with the "Effective Date" updated accordingly. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Atlantis Timetabling Pty Ltd

Email: legal@atlantis.education